We Ship All Our Noni Products Via FEDEX 2nd DAY AIR...
But we only charge YOU the GROUND SERVICE RATE!
I know it sounds crazy. But because we agreed to ship exclusively with FedEx, they gave us a great discount. And because shipping costs between Hawaii and the Continental US are on the rise, we wanted to pass this discount along to you! This means you get your juice delivered in TWO DAYS but pay only the Ground Service Rate!
If you don't believe me, go to the FedEx Online Rate Calculator and find the 2nd Day Air rate for that same package from our zip code (96734) to yours. Compare that price to what we charge.
I know. You're loving me big time now, right?
Damaged Packages
We ship all orders 2 Day Air. If a week has gone by and you're still waiting for your package to arrive, or if your package arrives damaged, please contact us right away so that we can send a replacement.
Remember: No matter how
carefully we package your order, under certain conditions, some damage may occur.
Order Tracking
Did you know that you can now track your package online? Just visit our website. On the orange navigation bar, Click ACCOUNT, and then ORDER TRACKING.
The Puna Noni Money Back Guarantee
Our Bullet-Proof, No Hassle, No Pilikia*
If You-Don't-Like-It, Send-It-Back
Absolutely 100% Satisfaction Guarantee
(How many ways are there to explain this unreal policy?)
Simply stated, our return policy puts your needs ahead of our own. If Noni juice is not for you, or you are dissatisfied in any way, shape, or form, simply return any unused portions to us for a full refund.
Try that with the Tahitian/Morinda empire/conglomerate! Or anyone else, for that matter! And if by chance, (because, after all, we're only human) we screw up* your order, we promise to go out of our way to correct it promptly and to make up for any inconvenience we may inadvertently have caused.
* pilikia: A Hawaiian word that means problem or trouble.
* screw up: An English phrase that means "to make a mistake, to err, falter, transgress, or miscalculate; to become discombobulated in reference to one's assigned task thereunto, i.e. screw-up."